Barcelona, June 16, 2020.- The prestigious PWC Consultant has published a study on Process Automation in companies. Below, we have made a summary with the most practical conclusions for management software professionals, applied to transportation and logistics companies.
A key automation lever is deciding how to start: with end-to-end processes or with discrete tasks. Within a function, or across the business, successful automation initiatives identify problems that technology can solve—as opposed to starting with a specific technology like RPA or AI and looking at where to apply it. And those problems often come down to data, or, more specifically, to helping the people who currently must wrangle that data. For example, they do this within applications working in ERP systems or between applications when they need to pull data, manipulate it and feed it into another application. Or they manage data across the company, with standardized data groomed for access by many applications.
Automation is about all of those things. And every company needs to take a serious look at how they’re approaching it, especially as new tools put the power to solve problems and streamline tasks into the hands of business users. “Low-code,” or self-service, data management and RPA tools enable finance, human resources or other teams to address data challenges in their function and eliminate repetitive tasks. More advanced tools, which require stronger collaboration with the IT department, are also designed for business users and take advantage of artificial intelligence (AI) to intelligently optimize business processes.
Natural language processing is an entry point on the journey to AI. Indeed, many companies are still selecting AI use cases and looking for practical ways to apply the technology. Automation may be the answer they’re looking for.
Intelligent automation quietly incorporates an ecosystem of technologies. Many companies, for example, use customer service chatbots on their websites. Such chatbots often start with rule-based automation and natural language processing but are later fortified with additional cognitive understandings of sentiment. Similarly, when insurance companies send drones to recognize the damage to rooftops after a hurricane, they can optimize machine learning image recognition models as an essential step to quick claims adjustment and payout.
More information on automation and software at AndSoft:
- AndSoft presents at SIL 2022 solutions for special transport ADR and oversized cargo￼
- Gartner: 7 top trends in cybersecurity for 2022
- The German Shipbuilding demanding Berlin and other European governments reduce their dependence on China for all things maritime
- “Supply chain management will continue to face disruptions in 2022 and as executives continue to prioritize digital transformation”
- Looking for 500,000 truck drivers in Europe
- “Digital transformation is revolutionizing global shipping”
- Shenzhen’s lockdown will only make supply chain issues worse
- AI’s ability to streamline so many supply chain and logistics functions is already delivering a competitive advantage for cutting shipping times and costs
- “It could take five years for UK ports to get back to pre-pandemic freight levels”
- The Biden Administration points to maritime transport to contain inflation
- Hyperloop: The utopia of transporting goods at 1,000 km/h
- “Almost three-quarters of customers (72.5%) say poor deliveries mean they will stop recommending the retailer”
- AndSoft Stand F81 at SITL Paris logistics fair from April 5 to 8
- Success Story: Drones to distribute fresh food in Australia
- Macro Economic Analysis on the consequences of the Russian invasion in Ukraine
- Interesting analysis: Top 10 supply chain strategies and trends
- “Shippers have broadened their definition of carrier capacity management to include new and effective ways to lessen the carrier capacity crunch”
- IRU: “European road freight rates index up 1.1 points in Q4, hitting a new record”
- “Logistics companies must leverage technological tools and incorporate them as much as possible into their core systems”
- Fully Automated Warehouse
- “2022 will see manufacturers digitalise their logistics systems and streamline their supply chains to future-proof themselves against further disruptions”
- Pre-pandemic typically 2% of containership capacity was caught up in delays, a figure that shot up to 11% in 2021
- World’s First “Driver Out” Fully Autonomous Semi-Truck Operating on Open Public Roads
- AndSoft wishes you a Merry Christmas and a Happy New Year 2022
- Logistics Manager: “11,000 HGV driver training places now available across England with new Government funding”
- Walmart’s Self-Driving Trucks Are Hitting the Road